Online Terms: Ready Rocker Store
Section 1: Online Store Terms
The Online Terms for the Ready Rocker products are supplementary to the Platform’s Terms and Conditions and Privacy Policy, and relate specifically to the purchase of Ready Rocker products through the Platform.
Section 2: Modification to the Services and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 3: Products
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Returns Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.
Section 4: Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Section 5: Payment Policy
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept most major credit cards including Visa, MasterCard, Discover, and others.
Section 6: Cancellation
An order may be cancelled up until shipment work commences. The buyer is responsible for returning an order that was cancelled after shipment commencement.
Section 7: Returns Policy
30 Day Money-Back Guarantee: Try the Ready Rocker wherever you want – in bed, around the house and on the go. If you don’t love it, simply send it back.
Products purchased from the platform are eligible for return and are accepted up to 30 days from the shipping date. Returns should be returned in the original packaging and in “like new” condition to receive a product refund.
Please contact us and provide the requested information for your return. Please note that you will need to have your order number as well as the email address used for your order. Once your return request is submitted, a member from our customer support team will process the return and provide a return shipping label via email.
Please note that a $15 return shipping and handling fee will be charged for all returns. Your product refund will be processed within 7 business days after your return is received. You will receive an email confirmation once your return is processed. Please keep in mind that it may take several business days for you to see your product refund reflected on your credit card statement.
You will receive real-time updates with your return via email. Should you have questions, please don’t hesitate to contact us.
Section 8: 90-Day Warranty
Your Rocking Inc.® product is guaranteed to be free from any manufacturing defects for a period of 90 days from the date of purchase under normal use and provided it is used in compliance with the instructions.
Note: THIS WARRANTY IS GIVEN IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS and is only applicable to product purchased from an authorized Rocking Inc.® retailer. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the Rocking Inc.® Limited Warranty is not available for products purchased from unauthorized sellers.
Should a defect be found, please return the product to the authorized Rocking Inc.® retailer from whom the product was purchased or directly to the company. If the product was purchased on an official Ready Rocker website, please contact us for instructions on where to return the product.
Repair/replacement under the warranty will only be carried out if accompanied by proof of purchase issued by an authorized Rocking Inc.® retailer.
Rocking Inc.® will either repair, or at our option, replace free of charge, the unit, or any parts necessary to correct any defects in material or workmanship which occur during the warranty period.
Please note that this limited warranty will not be applicable if:
- You fail to maintain the product in accordance with the owner’s manual. Please refer to the warning and care requirements sections for the maintenance requirements.
- Damage is caused by you or any third party.
- The product is faulty due to general wear and tear which is a result of everyday use.
- The product is damaged as a result of an accident.
Rocking Inc.® warrants that all its products will be free from material defects, damage caused by improper care prior to the time of purchase, and workmanship defects for 90 days from the date of purchase. This warranty does not cover normal wear or damage from misuse, abuse, improper storage and handling, failure to follow the instructions, accident, unauthorized repair, or alteration.
The warranty expressly disclaims liability for incidental, special, and consequential damages of any nature. Any implied warranty arising by operation of law shall be limited in operation to the term of this warranty unless specifically covered by your national and/or local statutory rights. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights based on your state/province of residence.
This limited warranty is offered by:
Rocking Inc.®
515 N. State Street, Fl 14
Chicago, IL, 60654 USA
1-833-4ROCKER
THE READY ROCKER® IS PATENTED - U.S. PATENT NO. 10,433,643; 11,089,875; 11,730,271. ADDITIONAL PATENTS PENDING. READY ROCKER®, ROCKERMAMA®, MIRACLE IN MOTION®, AND ROCKING. REINVENTED.® ARE TRADEMARKS OF ROCKING INC.®
